You can manage Groups using the Webroot Endpoint Protection console. Groups are a good way to organize endpoints and can help make administration easier.

When a Site is created, the system automatically creates a group called the Default Group. Devices and IPs are assigned to the Default Group as they check-in. Admins can create new groups in the Endpoint Protection console under the Group Management tab to organize entities as needed. Once a group has been created, it is a simple process to move devices and IPs.
 
Tip: To be able to modify the Group Management tab, the admin user must be setup in the Webroot Management console with the Account Type Super Admin.
 
Note: If you are using DNS Protection, it is recommended to manage Groups using the Webroot Management console. The Endpoint Protection console only manages endpoint protection policies. Click here for more information.
 
+Creating Groups
  1. Log in to the Webroot Management console.
     
  2. In the left nav bar, select Sites List and find and click the Site you want to create a group for. You can also use the box at the top of the page to search for a Site by name.
     
  3. On the right side of the screen under the Subscriptions column, hover your mouse over E and click the rectangular icon with the arrow pointing to the upper right. This opens the Endpoint Protection console.
     
  4. In the top menu, click Group Management.
     
  5. The left pane shows the list of groups. At the top of the pane, click Create to open the Create Group window.
     
  6. In the Create Group window, provide:
    • Group Name - name for the group
    • Description - description for the group
    • Policy drop-down menu - select the default Endpoint Protection policy for the group
      ​
  7. Click Save to complete the process.

+Editing Groups
  1. Log in to the Webroot Management console.
     
  2. In the left nav bar, select Sites List and find and click the Site where you want to modify a group. You can also use the box at the top of the page to search for a Site by name.
     
  3. On the right side of the screen under the Subscriptions column, hover your mouse over E and click the rectangular icon with the arrow pointing to the upper right. This opens the Endpoint Protection console.
     
  4. In the top menu, click Group Management.
     
  5. The left pane shows the list of groups. Select the Group to edit, click the Actions drop-down menu and select Edit Group.
     
  6. In the Edit Group window, make the desired changes to:
    • Group Name - name for the group
    • Description - description for the group
    • Policy drop-down menu - select the default Endpoint Protection policy for the group
      ​
  7. Click Save to complete the updates.

+Viewing Devices
  1. Log in to the Webroot Management console.
     
  2. In the left nav bar, select Sites List and find and click the Site you want to view devices. You can also use the box at the top of the page to search for a Site by name.
     
  3. On the right side of the screen under the Subscriptions column, hover your mouse over E and click the rectangular icon with the arrow pointing to the upper right. This opens the Endpoint Protection console.
     
  4. In the top menu, click Group Management.
     
  5. The left pane shows the list of groups. Clicking a Group displays the devices in the Group in the pane to the right.

+Moving Devices
  1. Log in to the Webroot Management console.
     
  2. In the left nav bar, select Sites List and find and click the Site where you want move devices. You can also use the box at the top of the page to search for a Site by name.
     
  3. On the right side of the screen under the Subscriptions column, hover your mouse over E and click the rectangular icon with the arrow pointing to the upper right. This opens the Endpoint Protection console.
     
  4. In the top menu, click Group Management.
     
  5. The left pane shows the list of groups. Clicking a Group displays the devices in the Group in the pane to the right.
     
  6. Check the boxes for the devices to move, then at the top of the screen, click Move endpoints to another group to open the Move endpoint to which group? window.
     
    Note: You cannot move devices from the All Endpoints group.
     
  7. Use the Group drop-down menu to select the Group to move the devices to.
     
  8. Click Save to complete the process.

+Issuing Agent Commands
Note: It is best practice to use the Webroot Management console to issue Agent Commands. The Endpoint Protection console contains some Agent Commands that may no longer be supported.
  1. Log in to the Webroot Management console.
     
  2. In the left nav bar, select Sites List and find and click the Site where you want to issue Agent Commands. You can also use the box at the top of the page to search for a Site by name.
     
  3. On the right side of the screen under the Subscriptions column, hover your mouse over E and click the rectangular icon with the arrow pointing to the upper right. This opens the Endpoint Protection console.
     
  4. In the top menu, click Group Management.
     
  5. The left pane shows the list of Groups. Click a Group to display its devices in the pane to the right.
     
  6. Check the boxes for the devices, then click the Agent Commands drop-down menu at the top of the screen.
     
  7. Select the Agent Command to send, which opens a new window.
     
  8. Some Agent Commands require additional information. Enter any requested information then click the Agent Command in the bottom part of the window to send it to the selected devices.
     
  9. The system will briefly display a Success window containing additional information about polling.
     
  10. Agent Commands are received and processed during the polling interval assigned to the policy for that device. For information on forcing a device to check-in, click here.

+Changing Endpoint Policies
  1. Log in to the Webroot Management console.
     
  2. In the left nav bar, select Sites List and find and click the Site where you want to change policies. You can also use the box at the top of the page to search for a Site by name.
     
  3. On the right side of the screen under the Subscriptions column, hover your mouse over E and click the rectangular icon with the arrow pointing to the upper right. This opens the Endpoint Protection console.
     
  4. In the top menu, click Group Management.
     
  5. The left pane shows the list of Groups. Click a Group to display its devices in the pane to the right.
     
  6. Check the boxes for the devices, then click Apply policy to endpoints which opens the Apply Policy window.
     
  7. Use the policy drop-down menu to select the endpoint policy to apply.
     
  8. Click Apply to complete the process.
     
  9. Policy changes are received and processed during the polling interval assigned to the policy for that device. For information on forcing a device to check-in, click here.
     
    Note: You can only manage endpoint protection policies in the Endpoint Protection console. To manage DNS Protection polices, use the Policies tab in the Webroot Management console. Click here for more information.


If you need additional assistance with Groups, please contact Support.
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