- Restart your PC to complete the removal process.
IMPORTANT: When your PC restarts, it will not be protected from viruses and malware. Ensure that you reinstall your security software as soon as possible to remain protected.
|Uninstall McAfee Security product|
|Uninstall your McAfee software |
Remnants of any previous McAfee software can sometimes cause problems when you are installing new versions. Run the McAfee Consumer Product Removal (MCPR) tool to quickly remove any of these remnants.
Note: Click to toggle open TS101331, for additional details about using the MCPR tool.
How to remove McAfee products from a PC running Windows
Document ID: TS101331
IMPORTANT: If your McAfee product came preinstalled on your PC:
This video shows how to remove your McAfee product using the standard Windows removal method:
To view and subscribe to more videos, visit the official McAfee YouTube channel.
To learn more about using Windows to remove products, click the link below for your Windows version. The links take you to Microsoft.com:
When the removal process completes, your McAfee products are no longer installed on your PC.Step 2: Download and run the McAfee Consumer Product Removal tool (MCPR)
IMPORTANT: Your PC is no longer protected from viruses and malware when your McAfee software is removed. Ensure that you reinstall your security software as soon as possible to restore protection.
If the standard Windows removal method fails, go to Step 2.
You must only use the MCPR tool if the Windows removal methods shown above do not work.
For guidance while running MCPR, use the Virtual Assistant.
NOTE: When you click the link above, a new window opens. Simply follow the prompts. When you finish the guided steps, close that window.
Reinstall your products
CAUTION: Your PC is unprotected until you reinstall your security software.
Download your new version from the same place you purchased it. For more details about reinstalling a McAfee product, see TS100342.
How to manually release your product license
The above removal steps release your product license so that you can reinstall your software. If your license is not released, you see a No more licenses available message when you try to reinstall. To fix this issue:
The license is now available for reuse.
Create a shortcut back to this step after restart:
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