|ePSA Error Code 2000-8016|
Error message: Battery - unable to retrieve battery health
Power off the computer, remove and reinstall the battery, but check for debris or damaged contacts. Please see the Service manual for instructions on how to remove and replace the battery. After reinstalling the battery re-run the diagnostics if you receive the same error code please note, batteries have a one year warranty. If your computer is over a year old a replacement can be purchased from Dell Accessories. If your computer is under a year old Contact Us.
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