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ePSA Error Code 2000-0244 Error message: USB device failed with return code 0x[X] Update to the latest BIOS, for more information refer to Dell Knowledge Base article How to Download and Install a Driver. Reinsert the USB device to make sure it is correctly inserted or try another USB port or device. Re-run the diagnostics.
If the diagnostics still results in an error code, you can get more information on possible resolutions to your issue and even get a part dispatched if needed by using our on-line tool.
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