2000-0114
ePSA Error Code 2000-0114
(Not used with UEFI BIOS)


CPU - Cache integrity test discrepancy. An error occurred during the tests that may involve the main system board of the computer. When diagnostics fail again after the BIOS is at the most current version, visit our ePSA online tool.
  • Update to the latest BIOS.
  • Repeat the PSA diagnostics.
  • When the diagnostics still results in an error code, visit our ePSA online tool. You can get more information on possible resolutions to your issue and even get a part dispatched if needed.
  • Check Temperatures in system health and check to make sure no airflow is obstructed.

Caution:
  Before performing any of the procedures in this section, read and follow the safety instructions in Dell Knowledge Base Article: "Precautionary Measures for Personal Safety" Article ID: 339031
Caution:
  Remove any and all power sources Including but not limited to: AC Adapter, Battery, or Desktop Power Cord, before you remove or reinstall an item in your computer.

If the diagnostics still results in an error code, you can get more information on possible resolutions to your issue and even get a part dispatched if needed by using our on-line tool.
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