1000-0241
PSA Error Code 1000-0241
PSA Error Code 2000-0241

Error message: Error enabling A20 gate.

An out of date BIOS can cause this error code. Download and Update the BIOS.

Visit the Dell Drivers and Downloads website and input your Service Tag to get updates specific to your computer.

Click Here to Launch the Dell Drivers and Downloads Website

After updating the BIOS re-run the diagnostics.
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