You: Loan modification questions
Albert:If you have not applied for a modification, please download and print the “Mortgage Assistance Application” form.

Complete this form and send to Specialized Loan Servicing LLC (“SLS”).  To help expedite the process, log into your online account: click on Offers in the top right of the screen.  Once this loads, click on Let’s Get Started towards the bottom of the screen and complete the online interview.

Once you have completed the Mortgage Assistance Application, you may send the documents by mail to:

Specialized Loan Servicing LLC
P.O. Box 636005
Littleton, CO 80163-6005
ATTN: Customer Resolution


Specialized Loan Servicing LLC
6200 S. Quebec St., Suite 300
Greenwood Village, CO 80111

Fax: 1-877-875-0981

Otherwise, you may contact our Customer Resolution Department at 1-800-306-6059. Representatives are available Monday through Friday, 6:00 a.m. until 6:00 p.m. MT.  SLS accepts calls from relay services on behalf of hearing impaired borrowers.
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