Guest: You want to know how to sell
Penny:Some companies such as Real Estate Investment Trusts require the holder to contact the company in order to redeem shares. Please view the Company Information page for additional information in order to redeem shares for these types of companies. 

******* If your shares are held in an account that is not registered to individuals, a sale can be requested in writing by providing a Medallion Signature Guarantee with the letter of instruction and sale form. You can look up where to get a Medallion Signature Guarantee here.

There are two ways to sell your shares:

First Method: (If there is an Investment Plan)  
If the plan allows it, you can sell or withdraw shares at any time, subject to the terms and conditions of the plan. If you're a member of Investor Center, you can sell your shares online.  Once you have logged onto Investor Center, you will be on the Summary page. Click on View Details and then actions next the stock you choose to sell and then select Sell from the drop down.    

We will sell full and fractional shares on your behalf. However, you can also request a certificate for full shares. Any fractional shares remaining will be sold and the proceeds sent to you in the form of a check.

Please check the plan brochure or prospectus for any restrictions.

Second Method: (DRS Sales Facility)
You may sell your DRS (book-entry) shares through Computershare’s Sales Facility by accessing your account through Investor Center,

If you do need to call us, you will need a company specific phone number. For company specific phone numbers, click here.  You will need to enter the ticker symbol or company name under the Contact Information for a specific company section to obtain the number you are looking for.  You will also be able to obtain the hours when the contact center is open.

All such sales are subject to the Sales Facility Terms and Conditions, including applicable fees.

Please be advised that if you want the proceeds from the sale to be directly deposited to a bank account through electronic funds transfer, the instructions must include a Medallion Signature Guarantee. Otherwise, we will issue a check for the proceeds to the registered owner at the address of record.

You can view the DRS Terms and Conditions here.
Additionally, you may contact us using our "Live Chat". To use this option simply wait on most US pages for 25 seconds and a Live Chat pop-up will appear. Representatives are available to chat Monday through Friday 8:00 am to 8:00 pm ET and Saturday 9:00 am to 5:00 pm ET.

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