Ask Penny

Guest:

You don't know where to find your Securityholder Reference Number (SRN)

Penny:

Now, based on what you told me I understand that:

You want to access Employee Online
You want help with your SRN
You don't know where to find your Securityholder Reference Number (SRN)

Penny:

Your Securityholder Reference Number (SRN) can be found on any correspondence that you have received from us, including holding statements, payment advices or previous Annual ESS tax statements.

For more information on how to find your SRN please refer to this video (access to YouTube is required).

Our investor services representatives are not authorised to provide your SRN over the telephone. If you cannot find your SRN please use our Contact Us form ensuring that you provide your:

Full Name
Address, as it is recorded on our systems, and
Employee Number.

Penny:

Would you like to continue?

Penny:

Please do not type in confidential information such as your Security Reference Number (SRN) or Holder Identification Number (HIN).

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