Ask Penny

Guest:

You want to change your address

Penny:

Is your holding Broker Sponsored (Holder Number begins with the letter 'X') or Issuer Sponsored (Holder Number begins with the letter 'I')?

Guest:

You want to change your Direct Credit / Banking Instructions

Penny:

Most Frequently Asked Questions

How can I sell my shares

How do I change my address?

How can I update my banking instructions?

My account is locked. How do I unlock my account?

How do I change the name on my account?

I have forgotten my user ID.

I have forgotten my password.

Disclaimer:

Please do not type in confidential information such as your Security Reference Number (SRN) or Holder Identification Number (HIN).

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