Ask Penny

Guest:

You are having problems logging in

Penny:

From what you've told me, I understand that:

You want to access Employee Online
You are having problems logging in

Penny:

If you are accessing Employee Online using a personalised email:

Enter your PIN or password

If you are accessing Employee Online using our standard login page:

Select your company by entering the company code or company name
This may have been pre-selected for you.
Select your preferred login method: SRN or username
Enter your Securityholder Reference Number (SRN) or username
Enter your PIN or password

To use the username method you must have created your username in a previous session. If you would like to know how to create your username, I can help you with that.

Penny:

Before I can help you log in, I need a little more information.

None of the items in the list answers your question

Penny:

Please do not type in confidential information such as your Security Reference Number (SRN) or Holder Identification Number (HIN).

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