Guest: How do I access my account online?
Penny:Existing users should enter their User ID and then their password. You will then be asked to provide additional information to meet our new security standards.

If you are a first-time user and would like to login and access your account on Investor Center, just follow the below steps after you click on Not a member? Register now.

STEP 1 - CONFIRM YOUR STOCK
Select either social security number or holder account number to register your shares
Social Security Number Option
Enter the following information:
• Social security Number
• Zip Code
• Select Company you own shares in
• Agree to the Terms and Conditions
• Type in the CAPTCHA Code
 
 Holder Account Number   (I am a U.S. resident)
Enter the following information:
• Holder Account Number
• ZIP Code
• Select Company you own shares in
• Agree to the Terms and Conditions
• Type in the CAPTCHA Code

Holder Account Option (I am not a U.S. resident)  
Enter the following information:
• Enter Holder Account Number
• Last Name
• Select the Company you own shares in
• Agree to the Terms and Conditions
• Type in the CAPTCHA Code

STEP 2 – USER REGISTRATION
Enter the following information
 
• First and Last Name
• Email address
• Create a User ID
• New Password & Confirm password
• Create a site seal
• Set up three security questions 
• Mobile/ Cell Phone Number - Optional

STEP 3 - CONFIRM YOUR EMAIL
An email will be sent to you containing a link. Please click on the link in the email to confirm your email address.

As a first-time user of Investor Center, additional identity verification is required. If you are eligible, you can verify online or you can use the Verify by Mail Option. If you verify online, you will get immediate access to your portfolio.  If you verify by mail you will need to enter the code that will arrive by mail before you get full access.

You can find information on becoming a registered shareholder in US-listed companies through Computershare here.
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