Guest: How do I access my account online?
Penny:Existing users should enter their User ID and then their password. You will then be asked to provide additional information to meet our new security standards.

If you are a first time user and would like to login and access your account on Investor Center, just follow the below steps after you click on Create Login.

STEP 1 - CONFIRM YOUR STOCK
Select either Option 1 via your social security number or Option 2 via your holder account number to register your shares
Option1 – Social Security Number Option
Enter the following information:
• Social security Number
• Zip Code
• Select Company you own shares in
• Agree to the Terms and Conditions
• Type in the CAPTCHA Code
 
Option 2 - Holder Account Number   (I am a U.S. resident)
Enter the following information:
• Holder Account Number
• ZIP Code
• Select Company you own shares in
• Agree to the Terms and Conditions
• Type in the CAPTCHA Code

Option 2 - Holder Account Option  (I am not a U.S. resident)  
Enter the following information:
• Enter Holder Account Number
• Last Name
• Select the Company you own shares in
• Agree to the Terms and Conditions
• Type in the CAPTCHA Code

STEP 2 – USER REGISTRATION
Enter the following information
 
• First and Last Name
• Email address
• Create a User ID
• New Password & Confirm password
• Create a site seal
• Set up three security questions 
• Mobile/ Cell Phone Number - Optional

STEP 3 - CONFIRM YOUR EMAIL
An email will be sent to you containing a link. Please click on the link in the email to confirm your email address.

As a first-time user of Investor Center, additional identity verification is required. If you are eligible you can verify online or you can use the Verify by Mail Option. If you verify online you will get immediate access to your portfolio.  If you verify by mail you will need  to enter the code that will arrive by mail before you get full access.


 
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