Ask Penny

Guest:

You want to know how to retrieve a forgotten password

Penny:

Please watch the 'How To Retrieve a Forgotten Password' video below:

You can reset your password by clicking on the 'Forgot Password?' button on the password entry page after entering your User ID and answering a security question (if applicable) here.

You will then be directed to answer two of your security questions. If answered correctly, an email containing a temporary password will then be sent to you.

Penny:

Would you like to continue?

Penny:

Common Questions (NZ)

You want to know what a FIN is

You want to change your Direct Credit / Banking Instructions

You want to change your address

You have a query about Tax Pack

You want to access your account

You want to sell shares on the NZX

You want to access a single holding

Disclaimer:

Please do not type in confidential information such as your Common Shareholder Number (CSN), Holder Number or FIN/Authorisation Code.

Copyright © 2024 Computershare Limited. All rights reserved. Reproduction in whole or in part in any form or medium without express written permission of Computershare Limited is prohibited. Please view our Terms and Conditions and Privacy policy.